Recent content from Steve Alexander
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Alexander: A beeping computer is telling you what's gone wrong inside
If a PC beeps during the boot-up process, that's a warning code.
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Alexander: How to stop deleted iPhone e-mails from coming back
A phone that's not connecting properly with a server will make an e-mail vanish just temporarily.
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Alexander: Refurbished PCs may need a BIOS update to use new components
The basic input-output system in a PC gets things going, but sometimes clashes with newer software.
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Alexander: Windows 11 not always to blame for browser or e-mail problems
A single-button approach for browser switching is expected to arrive in Windows 11 this year.
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Alexander: Finding out if your e-mail was received is harder than it sounds
The nice way is to ask for a response. The less nice way is to use a tracking pixel.
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Alexander: A PC failure can leave you wondering where all the data went
Data gets spread around a hard drive and retrieving it can be like putting a jigsaw puzzle together.
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Alexander: Crashing apps may mean an iPad is low on memory
There are lots of reasons iPads turn temperamental. Here are a few.
If PC files store slowly, it may be a signal of larger problem
You will need to reorganize your hard drive to solve the issue.
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Alexander: Keep copies of data on your computer and in the cloud
Online storage services also help keep data on your PC.
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Alexander: Solving the mystery of vanishing Facebook photos and videos
It's a common problem and the solution is not obvious.
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Alexander: Why a Mac cursor may disappear and how to fix it
There are many reasons a cursor blips out on a Mac, and the remedies are usually simple.
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Alexander: What's wrong if Wi-Fi is faster than a wired internet connection
A wired connection should always be faster than one over a Wi-Fi network.
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Alexander: Why Microsoft Word might stop printing, and how to fix it
Part of the problem may be the age of the computer.
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Alexander: What to do if forwarded e-mail doesn't seem to arrive
Spam filters vary between e-mail providers, and users may need to retrieve filtered messages they actually want.
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There are some tricks if you don't want Windows 11 download
There are several ways to halt Windows 11 until Windows 10 is unsupported.
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Alexander: Why a game freezes on Chrome and Edge, but not Firefox
Browsers can be slowed down by all the tasks they're running in the background.
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Alexander: Spam still plagues us, but here are some precautions to take
Changing your main e-mail address to avoid junk mail is probably fruitless.
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Alexander: Some users of Windows 11 Home can avoid unwanted encryption
Readers let us know that some PCs can't engage in the automatic encryption Windows 11 attempts to do.
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Alexander: Turn off the more complex encryption in Windows 11 Pro
Readers react to our tech columnist's advice on turning off automatic encryption on Windows 11.
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Alexander: Why you should turn off Windows 11 automatic data encryption
The built-in encryption of Microsoft's new operating system is the equivalent of putting all your belongings in a single room with just one key. What happens if you lose the key?
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Alexander: How to stop Edge web browser promotions in Windows 10
Microsoft's latest OS frequently tries to steer users to its web browser.
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Alexander: Making it harder for spammers to learn more about you
The volume of spam or junk e-mail can be overwhelming, and automated tools go only so far in the fight against it.
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Alexander: How to prevent Windows from rearranging your screen
The problem affects PCs with more than one monitor, and some that have had software updates to monitors.
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Alexander: Ways to avoid the trackers that follow you online
A 'smart cleaning' program appears to be working for this reader.
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Alexander: Protection against 'brute force' and 'dictionary' attacks
Here's what hackers do to get past password attempt limits, and what you can do to safeguard your computer.
Alexander: Using a Chromebook that no longer receives security updates
All Chromebooks have an expiration date for when they will no longer be updated. Going beyond that carries some risks.
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Alexander: How to change your iPhone's photo format to print pictures
Since 2017, Apple has let users choose their photo formats inside iPhone.
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Alexander: Why Dropbox, grandfather of online storage, is still with us
Other digital storage providers offer more space for free, but Dropbox remains competitive on many levels.
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Alexander: Another solution to prevent Facebook hack is an authenticator app
An authenticator app is different from two-step authentication. Here's how.
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Alexander: What to do if creeping obsolescence claims your PC
New versions of software, especially operating systems, push computers closer to that day when they are no longer being useful.
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Alexander: Waiting for the return of your hacked Facebook account
Facebook has a process for linking users with their hacked accounts. But it takes time.
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Alexander: Deciding if you need a virtual private network for security
VPNs have many advantages but they aren't necessarily the right answer to keep your data private.
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Alexander: Why a PC may slow down if a Windows 10 update is pending
The download process may affect other operations on a computer.
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Alexander: How to move music among various Apple devices
For a user whose hard drive conked out, the solutions for music portability are plentiful but a bit complicated.
Alexander: Sorting through the mountain of data created by PC backups
You can automatically restore all your backed-up files at once, provided that you use the same software that created the backups.
Alexander: Making Google Calendar sync with Android tablet, phone
Here's what you need to check because the Android settings can interfere.
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Alexander: What to do if your copy of Windows 10 is obsolete
Microsoft introduces a new version of Windows 10 for consumers every six months, so there are always several flavors.
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Alexander: What to do if phone-to-car software link disconnects
When you connect your 2016 phone to your 2020 car via the "Android Auto" software, the age difference may matter.
Alexander: Don't let a new router disrupt Wi-Fi network
The problem may be caused by incompatible settings on the new Linksys router and the HP printer.
Alexander: What to do if your PC's System Restore breaks
Fortunately, there are several ways to fix this.
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Alexander: Tech tricks to keep using Windows 7 are risky
While that sounds good, it's not practical. If you have a Windows 7 PC, upgrade or replace it.
Alexander: Cloud storage can help you recover from a hacked PC
It would be only a temporary setback, because such online services keep backups of previous versions of your files.
Alexander: Strategies to keep spam from flooding our inbox
It's better to use an internet provider with a good spam filter.
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How to make Facebook 'let go' of an e-mail address
There are two ways to change which e-mail address goes with which account.
Alexander: File problems may not stem from Windows 10
A damaged program looks to be responsible. It's time to stop using it.
Alexander: How to prevent, and fix, a balky external drive
If three different external drives have failed to operate properly, your PC must be the source of the problem.
Alexander: Proving who you are with multifactor authentication
It reduces, but does not eliminate, the risk of someone impersonating you to gain access to your personal information.
Alexander: Fixing a PC slowed down by security software
Instead of making buying recommendations for commercial products, here is some general advice to consider — including which software to avoid.
Alexander: Windows 10 updates are creating new problems
Gmail is being sabotaged by a recent upgrade to Windows 10's Mail app, with not all users being able to rescue their vanished e-mails.
Alexander: What to do when a fast PC gets hot
There are some actions you can take, but they may not eliminate the heating problem entirely.
Alexander: Reaching the limits of unlimited storage in Google Photos
Another problem: The Google Photos settings on your PC don't match those on your phone.
Alexander: Pros and cons to choosing online or offline software
The choice you make will revolve around cost, convenience and the way you like to work.
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Alexander: How to make video calls on a PC or a Mac
Three popular videochat options are easy to use, work on most computers.
Alexander: Backing up an iPhone while moving photos to PC
Uploading photos from your iPhone to Dropbox can use a lot of data.